Frequently Asked Questions

Everything you need to know about shopping with OWND!

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to ensure you find the perfect fit for your body type.

What payment methods do you accept?

OWND! accepts all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we vet all our manufacturing partners for fair labor practices.

Can I change or cancel my order after it's placed?

Because we process orders quickly, you have a 30-minute window after checkout to request a cancellation or modification by contacting our support team via live chat.